Privacy Policy

Last updated: 10/13/2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (username, email, profile information)
  • Content you create (messages, posts, player logs)
  • Game data and achievements
  • Stream information and preferences

1a. Data From Sign-in Providers

You choose how to sign in. Each method shares a little data with us. We never join two sign-in methods automatically; you connect them yourself in Settings.

  • Twitch: your Twitch account ID, username and profile picture, plus access tokens used for streaming features. Twitch also shares your email address; we do not store it.
  • Google: your Google account ID, name and profile picture. We keep the account ID and the picture link. We do not store your Google name (you pick a player name) and we do not ask Google for your email address.
  • Discord: your Discord account ID, username and avatar. We keep the account ID and the avatar link. We do not store your Discord username and we do not ask Discord for your email address.
  • Email code: the email address you enter. We store it to sign you in and send the sign-in code through our email provider, Resend. Codes expire after 10 minutes, work once, and are stored only in hashed form.

Abuse protection on sign-in uses Cloudflare Turnstile and short-lived rate-limit counters keyed by a hash of your IP address or email address.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect, prevent, and address technical issues

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information:

  • With your consent or at your direction
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist us in operating our platform

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Children's Privacy

Our service is not intended for children under 13. We comply with COPPA and require parental consent for users under 13. Users aged 13-17 have enhanced privacy protections.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt-out of certain communications
  • Request a copy of your data
  • Control your privacy settings

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels or visit our Contact page.

By using RetroStream Arcade, you acknowledge that you have read and understood this Privacy Policy.